- How it works -

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You can easily book your sprinkler blowout by completing our online request form, or calling us at (208) 971-8059. You can also reach us via email at backflow.sprinkler.servicepro@gmail.com.

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Important Scheduling Details:

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• First-Come, First-Served: Standard appointments are scheduled in the order requests are received.

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• Priority Scheduling: Enrolled clients on our Automatic Schedule List receive first priority on our roster. Joining or canceling automatic scheduling is completely free with no obligations!

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Arrival Windows & Service Info:

 

We work hard from sunup to sundown to serve as many homes as possible. Because blowouts move quickly and appointments are back-to-back, we assign morning (AM) or afternoon (PM) arrival windows upon request rather than exact arrival times. While this system may not fit every schedule, it allows us to serve the vast majority of our clients efficiently.

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What to Expect on Service Day:

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• No Need to Be Home: You don't need to be home for your appointment! We just ask that our team has access to your system and that pets are safely secured.

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• Stay Updated: Once booked, you will receive an appointment confirmation. On service day, we’ll send an "On Our Way" text notification so you know exactly when to expect us.

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• Thorough Service & Easy Payment: Our technician will arrive and complete a thorough blowout of your entire system. Once finished, you will receive an invoice via email/text or you may pay in person.

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Seasonal Response Times:

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During peak blowout season, we experience a very high volume of inquiries. Responses may take a little longer than usual, but rest assured that every request submitted will get a response. We process messages strictly in the order received and truly appreciate your patience!

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Cancellations & Service Fees:

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Please notify us in advance if you need to cancel your appointment so we can open the spot for another client. Because we book up quickly each season, rescheduling is not recommended unless necessary.

A $25.00 trip or service call fee may be charged depending on travel distance or if no service is performed upon arrival.

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Payments: 

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We accept cash, credit/debit card, online payments, and checks. Invoices are due within 30 days of service.

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Mailing Address for Checks:

1001 Sage Creek Rd

Nampa, ID 83686

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Our Courtesy Policy:

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As a small team, we pour our hearts into providing top-tier service to our community and always operate with honesty and goodwill. While equipment or software issues occasionally happen outside of our control, we commit to resolving them quickly and fairly.

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In turn, we ask for standard courtesy and respect. We do not tolerate rudeness or disrespect toward our technicians or office team, and we reserve the right to refuse service to ensure a safe and positive workplace for our staff.